Dear Greenwood Water Customers,


Beginning with the water bill you receive this December, you may see a change on your water and


sewer amounts billed. This change should not significantly affect your overall bill, as it is


simply a difference in the way gallons are now measured. In order to ensure we are following


industry standard protocols, we are changing from measuring and billing at a rate based on 1,000


gallons increments to a rate based on 100 gallons increments. For example, in 1,000 gallon


read, a customer that utilizes 4,500 gallons of water in a billing cycle will have a total water


charge of$33.25 and a sewer bill of$18.75. With the 100 gallon read, a customer that utilizes


4,500 gallons of water in a billing cycle will have a total water charge of, $36.13 and a sewer


bill of$20.38. This difference in your bill is related to charging you 100 gal increments of water


used rather than charging you for the current method of 1000 gal increments of water used.


Please note that your sanitation and health fees will remain the same and the tax you pay is based


on the overall amount of your bill.


We are not changing our rate structure. We are only standardizing our measuring system to a 100


gallon read. Customers will pay for 100 gallon usage increments instead of the current 1000 gallon


usage increments.


Our goal in implementing this change is to make your bill easier to understand and for Greenwood to


maintain industry standard protocols while continuing to provide you, our customers with the


highest quality of water and service possible. For more information, please contact Customer


Service at (479) 996-1370, Monday- Friday, 8:OOam-5:OOpm, or visit our web site at


http://www.greenwoodar.org/government/otherdepartments/waterdis to review our rate structure and an


example of 100 gallon read vs 1000 gallon read.


The Greenwood Water/Wastewater Commission regularly scheduled meetings are on the forth


Monday of each month at 6:00 PM at Greenwood City Hall, 30 Bell Road.


*All numbers provided are estimates given in good faith. Each customer’s bill will reflect their


actual gallons utilized.


Sincerely,


Greenwood Water/Wastewater Commission